Computer technicians work to repair, maintain and install hardware and software systems in a variety of settings. They often focus on working with personal computers and devices. They also may provide assistance with technology issues for home users, business customers and small companies that cannot support an IT department on their own. They use their skills to optimize systems, my virtual memory was defaulted to 0 for some reason, just increased it and everything seems to be much faater improve security and provide customer and technical support.
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Some of the primary duties include addressing reported tech issues, identifying root causes, installing hardware and software upgrades and preparing documentation on system maintenance and errors. They also inspect all devices, including individual user machines and network servers, to identify problems that could lead to broader device malfunctions or data breaches. Other responsibilities include repairing broken equipment, replacing damaged or outdated programs, and advocating that new program updates be installed on company devices when available.
A successful computer technician typically has excellent problem-solving and critical thinking skills as well as strong written and verbal communication abilities. They also need a high degree of proficiency with computer operating systems like Windows and Mac OS. They often need to travel to client sites and may have to be on call for urgent IT repairs.
While a career as a computer technician can be challenging, the rewards are considerable. Many of the positions are full time and offer benefits such as health insurance, retirement plans, performance bonuses and schedule flexibility. As a bonus, the constant exposure to new hardware and software provides opportunity for continual learning.